Welcome to Dipan Herbals.
Your privacy is very important to us. This Privacy Policy document explains how we collect, use, protect, and disclose information when you visit or make a purchase from https://dipanherbals.in.

By using this website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, contact us, or register on our website, we may collect:

• Full Name

• Email Address

• Mobile Number

• Shipping & Billing Address

• Order details

Note: Payment information such as debit/credit card details or UPI is processed securely by third-party payment gateways. We do not store payment data.

b) Automatically Collected Information

• IP address

• Browser type & device details

• Pages visited & time spent

• Cookies & usage data

2. How We Use Your Information

We use the collected information to:

• Process and deliver orders

• Communicate order updates and support queries

• Improve website performance and user experience

• Prevent fraud and unauthorized transactions

• Send promotional messages (only with your consent)

3. Cookies Policy

We use cookies to:

• Understand user behavior

• Improve website speed and functionality

• Remember user preferences

You can disable cookies from your browser settings. However, some features of the website may not work properly.

4. Sharing of Information

We do not sell or trade your personal information.

We may share information only with:

• Delivery & logistics partners

• Payment gateway providers

• Legal authorities if required by law

5. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no online data transmission can be guaranteed 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

8. Your Rights

You have the right to:

• Access your personal information

• Request correction or deletion

• Opt-out of marketing communication

To exercise these rights, contact us using the details below.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date.